ENI

ENI

ENI

ENI

EV Charging Experience

Making the search and activation of EV chargers intuitive, fast, and stress-free for drivers on the move.

My Role

As the Lead Product Designer, I was responsible for the end-to-end design process, from user research and experience mapping to interface design and prototyping. I worked closely with Product Managers, Engineers, and EV industry specialists to align user needs with business goals.

My Role

As the Lead Product Designer, I was responsible for the end-to-end design process, from user research and experience mapping to interface design and prototyping. I worked closely with Product Managers, Engineers, and EV industry specialists to align user needs with business goals.

My Role

As the Lead Product Designer, I was responsible for the end-to-end design process, from user research and experience mapping to interface design and prototyping. I worked closely with Product Managers, Engineers, and EV industry specialists to align user needs with business goals.

My Role

As the Lead Product Designer, I was responsible for the end-to-end design process, from user research and experience mapping to interface design and prototyping. I worked closely with Product Managers, Engineers, and EV industry specialists to align user needs with business goals.

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Charging points

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Compatible chargers

Distribution Centers

Distribution Centers

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Countries

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Users

The challenge

The design focused on presenting only the most essential information in a clear, intuitive way, enabling users to charge their car without distractions.

I mapped the user journeys, with particular attention to the checkout flow: activating the charger, monitoring the charging process, and completing payment, also eliminating painpoints in the flow of registration.

The project began as a simple tool to visualize raw charging data from Alpiq’s EV chargers. Over time, it evolved into a white-labeled product for commercialization with various energy providers. my role focused on:

  • Redesigning the UI to create a cleaner, more modern, and user-friendly experience.

  • Simplifying the user flows for registration, activation, and payment.

  • Developing a scalable design system to support white labeling and brand customization for multiple clients.

The design aimed to present only the most essential information in a clear and intuitive way, enabling users to charge their vehicles without distraction.

The
results

Initial view of the app

Activated filter

Swipe to start and finish charge

View of main filters

Splash screen

The
results

Initial view of the app

Activated filter

Swipe to start and finish charge

View of main filters

Splash screen

The
results

Initial view of the app

Activated filter

Swipe to start and finish charge

View of main filters

Splash screen

Core Insight

In most ev charger apps, Users struggled with too much technical detail and poor UI prioritization.

Outcome

At the time of development of this app in the year 2019 the use cases for payments after a charging session needed to be an expensive custom development, as Paypal and the different banks do not offered options for this use case.

The app was developed in React Native and released for iOS and Android with a different brand and some bugs regarding payment sessions, the project was stoped because some issues with the APIs.

Digital transformation

Web B2C

Mobile B2C

Design ops

Digital transformation

Web B2C

Mobile B2C

Design ops

Digital transformation

Web B2C

Mobile B2C

Design ops

Initial view of the app

Initial view of the app

Activated filter

Activated filter

Swipe to start and finish charge

Swipe to start and finish charge

View of main filters

View of main filters

Splash screen

Splash screen

Initial view of the app

Initial view of the app

Activated filter

Activated filter

Swipe to start and finish charge

Swipe to start and finish charge

View of main filters

View of main filters

Splash screen

Splash screen